ServiceNow Project Manager
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Location:
Berlin
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Job type:
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Salary:
€80,000
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Contact:
Adam Morray
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Contact email:
adammorray@unitingenterprise.com
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Job ref:
55561
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Published:
about 3 years ago
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Duration:
366
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Expiry date:
2021-04-05
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Start date:
18/11/2020
Responsible for implementation of system upgrades and new processes as well as system enhancements to reduce redundancy and to streamline HR functions for maximum efficiency
Understand requirements and designs, build-ups and configurations of ServiceNow HR as case management system and its integrations to Workday as HRIS
Understand process and business requirements and translate them into possible technical solutions within the ServiceNow HR Modules (Employee Document Management, Ticketing System, Employee Portal, Reporting, Knowledge Base, etc.)
Coordinate expectations with relevant stakeholders and prepare key functional and technical decisions and initiatives to deploy further functionality on the application roadmap
Optimize the system to meet workflow requirements creating opportunities for automation, reduction of manual and simple processes that help drive accuracy and completeness
Design, implement and maintain initiatives that support efficient HR operations with focus on HR systems and increasing manager and employee self-service
Engage with process owners to understand processes and to identify and assess automation use cases
Implement HR Technology & Innovation standards, policies and HR systems to create an outstanding employee experience, simplicity and customer satisfaction
Work closely with (external) IT developers to ensure automation is well designed, planned, implemented, released and monitored